These Terms and Conditions constitute a legally binding agreement between you, the customer, visitor, or service user, and the Company. By accessing our website, making travel inquiries, confirming bookings, or using any transportation or travel-related services offered by the Company, you acknowledge that you have read, understood, and voluntarily agreed to comply with these Terms and Conditions. These terms govern the use of all services, transactions, communications, and contractual arrangements made with the Company. If you do not agree with any part of these terms, you are advised not to use our services or access our platform.
The Company provides travel and transportation solutions including cab bookings, intercity travel arrangements, tour support services, and related logistics. All services are provided subject to operational feasibility, vehicle availability, route conditions, legal compliance requirements, and external circumstances beyond reasonable control. While the Company makes every commercially reasonable effort to ensure service reliability, punctuality, and comfort, we do not guarantee uninterrupted or error-free service. Delays, schedule changes, route adjustments, or vehicle substitutions may occur due to traffic congestion, weather disruptions, government restrictions, mechanical conditions, or force majeure events. By booking our services, you acknowledge that such contingencies are inherent in transportation operations and shall not constitute breach of contract.
A booking shall be deemed confirmed only upon successful receipt of the required payment and issuance of an official confirmation by the Company. Customers are solely responsible for providing accurate, complete, and up-to-date personal details, travel schedules, pickup locations, contact information, and passenger requirements at the time of booking. The Company shall not be liable for service failure, delays, miscommunication, or additional costs arising from incorrect, incomplete, or misleading information supplied by the customer. Any modifications requested after booking confirmation shall be subject to availability, operational feasibility, and applicable charges.
All pricing and fare structures are determined based on distance, duration, service category, seasonal demand, operational costs, fuel variations, applicable taxes, and prevailing market conditions. Prices displayed or communicated prior to confirmation are subject to revision without notice unless formally locked through confirmed booking. Payments must be completed through authorized payment channels approved by the Company, including secure digital gateways, bank transfers, or designated collection methods. The Company reserves the right to suspend, reject, or cancel bookings where payment authorization fails, is delayed beyond acceptable limits, or is suspected to be fraudulent or unauthorized.
Cancellation_toggle policies are determined by operational planning, third-party commitments, and service scheduling considerations. Customers intending to cancel must notify the Company through official communication channels within the specified timeframe. Depending on the timing of cancellation and costs already incurred, administrative fees, partner charges, or partial deductions may apply. Refunds, if eligible, shall be processed through the original mode of payment within a reasonable administrative period. The Company reserves the right to deny refunds where services have already commenced, where third-party charges are non-refundable, or where cancellation occurs beyond permitted time limits.
Passengers are expected to maintain responsible, respectful, and lawful conduct throughout the duration of the service. Any behaviour that compromises safety, violates applicable laws, causes inconvenience to drivers or other passengers, damages vehicles, or interferes with service operations shall constitute grounds for immediate termination of service without entitlement to refund. Customers shall be financially responsible for any loss, damage, or cleaning costs arising from negligence, misconduct, or intentional misuse of Company property or equipment.
While the Company exercises reasonable care in coordinating transportation and travel arrangements, we shall not be liable for indirect, incidental, consequential, or special damages including but not limited to loss of time, missed connections, business interruptions, personal inconvenience, or loss of personal belongings. The Company shall not be responsible for delays caused by traffic congestion, weather conditions, road closures, law enforcement activities, mechanical failures, civil disturbances, or any event beyond reasonable operational control. Customers are advised to safeguard their personal property and obtain travel insurance where appropriate. In all circumstances, the maximum liability of the Company, if established under applicable law, shall not exceed the total amount paid for the booked service.
Certain services may involve coordination with independent third-party operators, accommodation providers, payment processors, or logistics partners. While the Company undertakes reasonable diligence in selecting reliable partners, we do not exercise direct control over their performance standards or operational conduct. Accordingly, the Company shall not be held responsible for acts, omissions, negligence, delays, or service deficiencies attributable to third-party service providers. Any claims arising from third-party performance shall be subject to the terms and policies of the respective provider.
All content available on the Company’s website, including service descriptions, logos, graphics, text, design elements, and digital materials, constitutes the intellectual property of the Company unless otherwise stated. Unauthorized reproduction, modification, distribution, publication, or commercial use of such content without prior written permission is strictly prohibited and may result in legal action under applicable intellectual property laws.
The Company collects, processes, and stores personal data in accordance with applicable data protection regulations and our Privacy Policy. By using our services, you consent to the collection and lawful processing of personal information required for booking, verification, communication, compliance, and service improvement purposes. We implement reasonable technical and administrative safeguards to protect customer information; however, no digital system can guarantee absolute security against unauthorized access.
The Company reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice to reflect operational, legal, or regulatory changes. Continued use of our services after such modifications shall constitute acceptance of the revised terms. Customers are encouraged to review this page periodically to remain informed of current policies.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any dispute, controversy, or claim arising out of or in connection with the use of Company services shall be subject to the exclusive jurisdiction of the competent courts located in Ghaziabad, Uttar Pradesh, India.
For any questions, concerns, or grievance related to these Terms and Conditions or service usage, you may contact the Company through the following official communication channels.